Carsavaar
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Privacy Policy

Last updated: January 2025

Carsavaar ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (https://carsavaar.com) and services.

1. Information We Collect

a) Information you provide

  • Inquiry form: Name, phone number, email address (optional), pickup/drop city, travel dates, number of passengers, luggage, and any special requirements or notes.
  • Communication: Messages, emails, or calls you exchange with our team.

b) Information collected automatically

  • Technical data: IP address, browser type, device type, operating system, and screen resolution.
  • Usage data: Pages visited, time spent on pages, referrer URL, and click patterns.
  • Tracking data: UTM parameters (source, medium, campaign) to understand how you found us.

2. How We Use Your Information

  • To respond to your inquiry and provide a custom rental quote.
  • To contact you via phone, WhatsApp, or email regarding your booking.
  • To improve our website, services, and customer experience.
  • To analyse traffic patterns and understand which pages and cities are most popular.
  • To detect and prevent fraud or abuse of our services.
  • To comply with legal obligations.

3. Data Sharing

  • We do not sell your personal data to third parties.
  • We do not share your data with third-party marketers or advertisers.
  • We may share your information with verified rental partners solely to fulfil your booking.
  • We may disclose information if required by law, court order, or government authority.

4. Cookies & Tracking Technologies

  • We use essential cookies to ensure the website functions correctly.
  • We may use analytics tools (such as Google Analytics) to understand visitor behaviour.
  • You can disable cookies in your browser settings, though this may affect website functionality.

5. Data Security

  • We use industry-standard security measures to protect your personal information.
  • All data transmissions are encrypted using HTTPS/TLS.
  • Access to personal data is restricted to authorised personnel only.
  • While we take reasonable precautions, no method of electronic transmission is 100% secure.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Inquiry data is typically retained for 2 years for service improvement and follow-up purposes.

7. Your Rights

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may request correction of inaccurate or incomplete data.
  • Deletion: You may request deletion of your personal data (subject to legal retention requirements).
  • Opt-out: You may opt out of marketing communications at any time.

To exercise any of these rights, email us at book@carsavaar.com.

8. Third-Party Links

Our website may contain links to third-party websites (social media, payment gateways, etc.). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

Carsavaar may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Continued use of our services after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or concerns, contact us: